How We Handle Your Data

Here you'll find what personal information Swift Current Casino collects and how it's used. We gather only what's needed to keep your account safe and follow Canadian law.

Knowing what we collect

We collect these types of information:

Account details: your name, username, date of birth, email and home address
Verification documents: proof of address and ID for our KYC checks
Payment details: the methods you use, your deposits, withdrawals and transaction history
Play data: bets, wins, game sessions, bonuses and the limits you set
Device and location data: your IP address, geolocation results and details of the browser and device you use
Messages: email correspondence with our support team

Most of this comes from you. Some comes from verification and payment partners, and some is created as you use the site.

Protecting minors

Accounts can only be opened by adults who have reached age 19. Should we come across data from someone younger than 19, that account gets closed and the data is deleted, except when a law makes us keep it. You'll find everything in our 19+ Policy.

Relying on legal grounds

We use your information only when we have a lawful reason:

Consent, for example marketing emails and optional cookies
Our agreement with you, which lets us operate your account and pay your winnings
Legal duties, such as confirming your age and identity and meeting anti-money laundering rules
Legitimate business needs, for example preventing fraud and keeping the site protected

Using your information

We use it to:

open and run your account
handle deposits and withdrawals
check your age, identity and location
spot fraud, bonus abuse and money laundering
support safer play with tools such as self-exclusion, limits and reality checks
answer your emails
send you offers, if you agree
improve our games and site

Keeping it secure

Your data stays safe with encryption, access controls and regular security checks. Only team members whose job requires it can view it.

You have a role to play as well! Set a password that is tough to crack, and if it looks as though someone logged in without your permission, tell us by email right away.

Updating this page

If our practices or the applicable law change, this page is revised and the new date is shown. Where a change is significant, we email you before it takes effect.

Storing it for the right time

Your information stays with us during the life of your account. Once it's closed, we keep it just as long as Canadian law demands, for example under money laundering rules. When that time is up, we delete it or make it anonymous so it can't identify you.

Reading about cookies

Cookies let us keep your session active, secure the site and measure how pages perform. Our About Cookies page sets out the full details and the choices you have.

Sending data outside Canada

Certain partners, such as hosting and verification services, may store or process data outside Canada. Where this happens, contracts and safeguards are used to give your information protection comparable to what it receives in Canada.

Please note that laws in those countries may allow local authorities to access that data.

Sharing with trusted partners

We never sell your data. We share it only where needed with:

Payment providers that handle Interac e-Transfer, cards, Apple Pay, Online Banking / Trustly, Paysafecard, Neosurf and bank wires
Verification services that check your age, identity and location
Service providers covering hosting, game supply, email and security
Authorities, when Canadian law requires it

Partners are allowed to use your data solely for the specific task we assign them.

Choosing your marketing

We only send promotional offers when you've said you want them. You can switch this off whenever you like in your account settings, with the unsubscribe link at the foot of any promo email, or by writing to support@swiftcurrentcasino.app.

Account messages, such as payment confirmations and security notices, will still reach you.

Using your rights

You can ask us to:

Access the personal data we have on file for you
Correct personal details of yours that contain errors or have changed
Delete your information, unless we are legally obliged to retain it
Object to some uses, marketing for example

Send your request by email from your registered address. We may need to check your identity first, and we will answer within the time limit set by law.

Contacting us

Questions about privacy can be sent to support@swiftcurrentcasino.app. A member of our team will read your message personally and answer by email.